FAQ

Frequently Asked Questions

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Are your diamonds certified?

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Do you offer custom jewelry design?

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Do you provide ring sizing and alterations?

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What warranty and service do you provide?

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What payment and financing options do you offer?

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How do I know my jewelry is authentic?

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How should I care for my jewelry?

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Do you provide jewelry appraisals?

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What is your return and exchange policy?

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Do you sell lab-grown diamonds?

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How long does custom jewelry design take?

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Can you work within my budget?

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What's the difference between GIA and AGS certification?

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Do you service and repair watches?

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Will you repair jewelry purchased elsewhere?

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Do you ship purchases?

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How do I choose the right diamond?

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How do I know my ring size?

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Can you hold items or offer layaway?

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Do you have a diamond upgrade program?

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Should I insure my jewelry?

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Are your diamonds conflict-free?

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Do you buy or accept trade-ins on jewelry?

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Do you offer engraving services?

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How often should I have my jewelry cleaned?

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Do I need an appointment to visit?

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What should I bring for a custom design consultation?

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Do you price match?

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What if I have metal allergies or sensitive skin?

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Still Have Questions?

Our jewelry experts are here to help. Schedule a personal consultation or visit our Fort Lauderdale showroom at 915 East Las Olas Boulevard to discuss your specific needs.