I JUST RECEIVED MY ORDER, BUT I’D LIKE TO RETURN PART OF IT. DO YOU ACCEPT RETURNS?
Of course! We love experimenting with jewelry, and we understand that you might occasionally change your mind. You can send most unworn jewelry back within 3 -days of the ship date
We do not offer free return shipping for international orders. Click HERE to see our International Return policy.
CAN I RETURN A BURIED BAUBLE?
Yes, you can return a buried bauble, but we do not offer free return shipping on Buried Baubles. If you use a BaubleBar pre-paid shipping label, we will deduct $5 from your refund. To avoid the fee, you can ship the Buried Bauble back to us directly.
DID YOU RECEIVE MY RETURN YET?
You will receive an email notification from BaubleBar when we process your refund. Please allow 20 business days for your package to arrive and our Returns Department to refund your original form of payment. For more about our return policy, visit the Returns page, or reference the invoice included in your box.
HOW CAN I SHIP MY RETURN BACK TO BAUBLEBAR?
Your package includes a pre-paid USPS return label so you can easily send us your purchase. If you did not receive the label, you can emailhelpme@baublebar com. We are NOT responsible for lost return packages, and recommend you insure and track your package. You are also welcome to use the shipping method of your choice. Please address all returns to:
88 33rd St
Brooklyn, NY 11232
WHAT IF I CAN'T FIND MY ORIGINAL INVOICE?
Please print out the order confirmation email or the order information in your BaubleBar account. Without this information, we will be unable to process your return.
CAN I EXCHANGE THE ITEM I JUST RECEIVED FOR A DIFFERENT BAUBLE ON YOUR SITE?
At this time, we cannot process exchanges. If you need a replacement for the same item, please email firstname.lastname@example.org.