You have no items in your shopping cart.

Search

Privacy & Security Policy

 

 

The Basics and Definitions

 

This privacy policy sets out how Carroll's Jewelers uses and protects any information that you give Carroll's Jewelers when you use this website. Carroll's Jewelers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Carroll's Jewelers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

 

We’d like to start by getting a few definitions out of the way that should help you understand this policy. When we say "we," "us," “site” “website,” “online store,” and "Carroll’s Jewelers,” we’re referring to Carroll's Jewelers of Fort Lauderdale Inc.'s website or employees.  When we say “you” or “customer,” we’re referring to the person or entity that’s registered with us to use our online store.

 

 

 

What we collect

 

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

 

 

 

What we do with the information we gather

 

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.
  • We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.



 

Email Newsletters

 

Upon placing an order through our site, you will automatically begin receiving our Carroll’s Jewelers (Carroll’s Corner, Facets and Gems) email newsletter, based on the Personal Information you have provided, unless you opt-out of receiving such communications. This confirmation process allows you to unsubscribe if you change your mind and decide not to join the list. Furthermore, the confirmation email will alert you if someone else has entered your email address into our email newsletter subscription list. In order to make our email newsletters more relevant and useful to you, our servers may receive a confirmation when you open an email message from carrollsjewelers.com.

 

 

Security

 

Here at Carroll’s Jewelers, we are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our website is scanned on a regular basis for security holes, malware, and known vulnerabilities in order to make your visit to our site as safe as possible.

 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

 

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. Your information is kept secure through our 256 Bit AES/SSL Encrypted servers with standard 2048 bit keys for your protection.

 

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

 

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Your information is as secure as the jewelry in our vaults. At Carroll’s Jewelers, your security is important to us.

 

 

 

How we use cookies

 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

 

 

Links to other websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. You are solely responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

 

 

Regarding children

 

Our website is not directed to persons under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at privacy@carrollsjewelers.com. We do not knowingly collect personally identifiable information from children under 13 years of age. If we become aware that a child under 13 has provided us with personal identifiable Information, we will delete such information from our servers.

 

 

 

Controlling your personal information

 

You may choose to restrict the collection or use of your personal information in the following ways:

 

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
     
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@carrollsjewelers.com

support@carrollsjewelers.com = privacy@carrollsjewelers.com

 

We will never sell or distribute your information in any manner without your permission. We hate spam as much as you do and will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you give us express permission to do so. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you have any questions, please contact us. We employ the latest technology and security standards to keep your information safe online.

 

You may request details of personal information which we hold about you under the Data Protection Act 1998 for a small fee. If you would like a copy of the information we have, please write to .

 

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

 

 

Carroll’s Jewelers

915 E Las Olas Blvd

Fort Lauderdale, Florida

33301

United States

service@carrollsjewelers.com

954-463-3711

1 (888) PIK-GEMS (745-4367)

 

 

 

Updated October 5th, 2015

 

 

 

 

List of cookies we collect

 

The table below lists the cookies we collect and what information they store.

 

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.